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Amazon Fire TV Stick Troubleshooting - iFixit Remote does not seem to be working or I have an unresponsive screen. The best thing to start with will be to reboot and re-pair both devices. Power off the Amazon fireTV stick by unplugging it, and powering it back on. Be sure that the Amazon fireTV stick is fully charged, Then hold the home button for 5-10 seconds to pair the remote again. Windows Media Player - Windows Help Mar 24, 2020